Contacting us and accessing the service
You can contact us in person, by email, online referral form or by phone. We aim to respond to all forms of contact within 2 working days.
Email: Please outline your main issue.
Telephone: 0161 295 4661 or 0161 295 7008 Available 9-5 Monday to Friday with a voicemail available 24/7.
Online referral form: Make sure you fill in all the sections so we can contact you back.
You can also come to our daily drop in for a brief meeting with one of our staff. Here is the schedule:
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Date and Time |
Type of Service |
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Monday 10am-12pm |
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Tuesday 10am-12pm |
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Wednesday 11am-1pm |
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Thursday 10am-12pm |
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Friday 10am-12pm |
This is done on a first come first served basis that is only bookable on the day so we cannot guarantee you will be able to see an advisor that day. We advise you give us a call in the morning to book your slot and avoid disappointment.
You can also ask about us at any Student Life Advice Desk. Counselling and Wellbeing are based at University House on the Peel Park Campus.
Please note that Counselling and Wellbeing is not an emergency service. In an emergency, always call 999 for immediate help.
If you have a health concern (non emergency) you can always phone NHS Direct 24 hours a day on 08454647 or check your symptoms online at NHS Direct
If you would immediately like to talk to someone outside the hours of Monday to Friday 9am-5pm then you can do so by calling Nightline (8:00pm to 8:00am), the number is on the back of your student card. Or you can call the Samaritans on 0161 236 8000 (8:30am to 8:30pm).